The Department of Homeland Security (DHS) selected DAS as one of three vendors to provide communication access services to the multiple government divisions under its oversight. As part of its mission to enhance security, manage our borders, enforce immigration laws, safeguard cyberspace, and provide disaster support, DHS promises equal access to communication for its employees, visitors, and applicants.
DHS is comprised of 27 agencies responsible for a wide range of differing tasks. Each now has direction from DHS to utilize one of the three chosen vendors to provide sign language interpreting services as needs arise. The five-year DHS BPA serves the Deaf, Hard of Hearing, and Deaf-Blind communities by providing sign language interpreting, video remote interpreting, and CART services. DAS interpreters can expect to work with the public and with DHS employees in settings such as screenings, interviews, investigations, presentations, meetings, trainings, briefings, and in disaster response settings. Interpreters will be available for both “steady” and “surge” situations—as daily operations require regular ongoing work, but extreme circumstances may result in a sudden influx of requests for additional services. For this reason, our reputation of quickly responding to last minute needs helps prepare us to fulfill our obligations.
DHS depends on interpreting services to be accurate, timely, and complete for the health, safety, and success of its many programs. The contract requires rapid deployment of services, varying degrees of government security clearance, and contingency plans for last minute requests. Because the DAS coordination team is available to receive, confirm, and process requests 24/7/365, DHS has put their trust in DAS to meet their needs quickly and efficiently. DAS works with interpreters fluent in all types of sign language the various DHS departments may request, and our web-based portal will make requesting services easy. More importantly, DAS interpreters have proven that they have the certification, experience, and expertise to work with the types of terminology used by DHS’s various offices. DAS is honored to be among the approved vendors.